Case study no. 2

A cheaper quote, answered with every receipt

Lukas wanted a real estate buying and selling company. He already held a lower quote from another agency, and came to us asking for the price to be cut to match it.

Activity
Real estate buying and selling
Licence
Professional licence
Client
Atlas Real Estate Buying and Selling
Time to licence
10 to 12 working days
Authorities
DET and RERA
Payment
Staged, with receipts

What did the client ask for?

Lukas wanted to set up a company buying and selling real estate in Dubai.

He arrived holding a cheaper quote from another agency and asked us to bring our price down to meet it.

Why was the cheaper quote not comparable?

The problem with the cheaper quote

A single lower number says nothing about which government fees it covers or when they fall due. Compared like for like, the two quotes were not describing the same work.

So the answer was not a discount. It was making the cost visible: what each fee is, when it is paid, and proof that it reached the government rather than us.

How did DMCS help him get licensed and RERA approved?

  1. Went through the pricing at consultation

    At consultation

    We took him through the fees line by line so he could see what his cheaper quote did and did not include.

  2. Arranged payment in stages

    Across the file

    Rather than one sum up front, he paid step by step as the file progressed.

  3. Reserved the trade name at DET

    The first filing step of the mainland setup.

  4. Signed the MOA at DET

    Lukas and his shareholder attended DET with our staff to sign the memorandum of association.

  5. Submitted the lease and took the licence

    The lease agreement was submitted and the trade licence issued.

  6. Obtained RERA approval

    Real estate activity needs approval from RERA after the licence is issued. Our operations team handled it, and that external approval is why this file ran to twelve days rather than ten.

What did the client get?

Licence issued and RERA approval obtained

  • Ten to twelve working days end to end
  • Paid in stages rather than up front
  • Every government receipt handed over as it was issued
  • Client satisfied with the transparency of the process

Which services did this case use?

Each one links to what it involves and what it costs.

Both of these began by changing the question

One client wanted a lower price and got a staged one with every government receipt shown. The other asked for a spa licence and needed a residence visa. The first conversation is where that gets found.

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